Avaya GlobalConnect reports buoyant results for Q4 09

PAT up by 146.34% in a challenging economic environment
Net profit stands at Rs 10.10 cr. for quarter ended 30th September 2009

Avaya GlobalConnect, India’s leading enterprise communications solutions integrator, today reported Profit after Tax (PAT) of Rs 15.37 Cr in FY 09 compared to the PAT of Rs. 17.21 Cr in FY 08, recovering strongly in the second half of the year.

The PAT reported for the quarter ended September ‘09 stands at Rs. 10.10 Cr as compared to the PAT Rs. 4.10 Cr for the corresponding previous period. This follows a strong bottom-line focus that marked the preceding quarter too.

The company has recorded Consolidated Gross Sales/Income of Rs. 558.36 Cr for the period ended FY 09 as compared to Rs. 637.20 Cr for FY 08. The quarter ended September ‘09 is doubly significant for a marked upward trend in both the top and bottom-line.

Commenting on the Company’s results, Anil Nair, Managing Director, Avaya GlobalConnect, said, “We are happy to have reversed the trend in a market that was bottoming out. Customers are now far more demanding than they ever were. Our strategy of co-creating unique business value for customers and refraining from selling technology for technology’s sake stands validated. We are committed to understanding industry pain points to deliver customized solutions and ensuring returns for customer investments in these trying times.”

While the company re-oriented and sharpened its business strategy in line with market demands and dynamics, optimizing internal efficiencies with urgency played an equally crucial part in improving the company’s focus and results. Business operations were streamlined by consolidating the real estate footprint, outsourcing IT, shifting back-office work to a central resource centre, optimizing manpower and compensation structures, cutting waste, going green and re-resourcing.

Commenting on this, Anil Nair said, “I truly believe that good business is a continuous process of going after what seems impossible relentlessly and reversing the odds; of discarding redundant processes while nurturing and developing the right people and resources to ensure outcomes beyond expectations. This is the value-system we are steadily interweaving into the AGC fabric and the results are beginning to show. The results reconfirm our organizational belief that we are on the right track.”

He said that the company’s results were proof that customers had actually realized business benefits while increasing their productivity and customer responsiveness using AGC solutions. The Company plans to reinforce its commitment to domestic market expansion with its industry approach and solution deployment readiness to capture potential opportunities; and added that AGC is confident that the re-calibrated business model would bring further value not just to customers but all stakeholders.

The Company has maintained its strong leadership position in the Unified Communications and Contact Center space this year. Synonymous with customer responsiveness, AGC stated mission is to provide best-in-class enterprise communication solutions enabling customers to accelerate their business performance.

About Avaya GlobalConnect
Avaya GlobalConnect is one of India’s leading business communications solutions providers. Its offerings range from converged voice, data and video networks to contact center solutions to unified messaging solutions, and customer services to provide best-in-class converged communications products and solutions. For more information about Avaya GlobalConnect, visit its Web site at www.avayaglobalconnect.com

Media enquiries:
Chhavi Leekha Sharma
Avaya GlobalConnect
Tel: 0124 – 4093330
Chhavi.Sharma@avayaglobalconnect.com

Divya Khurana/David Vaz
20:20 MEDIA
Tel: 0120-4642020/ 022-39651700
Divyakhurana@2020india.com/David@2020india.com

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